1

Their website rejected my bad review. Beware of these guys. They attempted to sell me a $400 12v car battery so I did a quick google and found the same battery for $180 less at a local dealership and called back. They then magically found an option $150 cheaper than the original quote. All this happened in the span of 5 minutes. That is either negligence or dishonesty. Edit: I took my Prius back to MWA as we have used this mechanic for many years. They quoted me a $3800 repair and stated my engine needed to be rebuilt due to a leaky cylinder. MWA charged me for the diagnosis. I took my car to crown and they pressure tested the coolant, among other tests and found no problem. They did not recommend any repairs to my vehicle. Also, they did not charge me for the diagnosis. WHAT THE HECK IS GOING ON WITH MAPLEWOOD AUTO. Pretty sure they've got some dishonesty in their group now. Somebody needs to be fired over that one. I won't be back.

We are sorry to hear of your negative experience. Unfortunately, our service advisor did not double-check the price for your battery before quoting. Our service advisor did catch this error which caused the $150 decrease. We never want our customers to feel as though they are being taken advantage of or we are being dishonest regarding our prices. Transparency and honesty are very important to us. If you have any questions, please give us a call. Thank you.

- Maplewood Auto Inc
5

I have taken my car to Maplewood Auto several times for brakes, mechanical repairs and oil changes. I've received timely feedback, quality workmanship and fair pricing, every time. Furthermore, from the owner, the front desk staff to their mechanics - they truly embody exceptional customer service and stand behind their work. I highly recommend Maplewood for your automotive needs!

5

Had an emergency situation while on vacation. Tommy and the team were engaged and responsive on very short notice and did not even charge us anything! Rare these days to find a business with friendly people who really seem to care about providing great service! I wish we lived here and could enjoy service like this all the time!

5

Never disappointed in the work performed by these guys. Like them, accommodating friendly atmosphere. Good communication and never had any demoralizing surprises.

5

Thank you so much for your 5-star rating and kind words, Jerry! We truly appreciate your support for our family-owned shop. We strive to provide exceptional service and it's always a pleasure to hear that we've succeeded. We look forward to serving you again in the future.

- Maplewood Auto Inc
5

Definitely the best experience I've had at a repair shop to date. Extremely nice bunch of guys working there, my car was in and out quickly, communication was great, car is running well. Very glad my friend recommended this place to me after I was hesitant to return to my old shop due to them draining my bank account with extra issues every time I brought my car in. Will definitely return to Maplewood anytime my car needs something. Thanks!

Shannon, thank you for the kind words! We are glad you have a great experience at Maplewood Auto for your auto repairs. We are proud to be yours and your friends go to shop for automotive needs. Our team looks forward to working with you again. Take care!

- Maplewood Auto Inc
5

Maplewood is amazing! We’ve been going there for 13 years and we are continually impressed with their service and dedication to their customers.

5

Maplewood is amazing! We’ve been going there for 13 years and we are continually impressed with their service and dedication to their customers! Wouldn’t go anywhere else!

Thank you for your continued trust and support, Brent! The Maplewood Auto team is proud to be your go-to shop for auto repairs for 13 years. We strive to provide an excellent experience to all our customers every visit. We look forward to seeing you again. Have a good day!

- Maplewood Auto Inc
5

Great service. Fair prices and honest staff.

Thank you so much for your kind words and for choosing Maplewood Auto for your automotive needs. We strive to provide great service, fair prices, and an honest staff to all of our customers. Your positive review means a lot to us and we look forward to continuing to provide top-notch service in the future. Thanks again, and drive safe!

- Maplewood Auto Inc
5

Thank you so much for your 5-star review, Gary! We are thrilled to hear that you had a positive experience with us at Maplewood Auto. Our team works hard to provide top-notch service and we are happy to know that it did not go unnoticed. We appreciate your business and look forward to serving you again in the future. Drive safely!

- Maplewood Auto Inc
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