My truck was in for service for several items. Customer service was very good. Time in shop for completion of work was not lengthy. Overall very satisfied. Only one small issue- when I received my vehicle, the audio system did not work, not sure if there was a surge or short to the electrical system when they were working on it. The system has to be sent to the manufacturer for inspection and repair, but the customer service representative assured me that once it was inspected, if it was determined to be the fault of the repairs to the vehicle, the dealer would 'take care of me'.