5

I had a big screw in my tire and Steve took care of it even though they had a busy day, I was back on the road in no time. Thx to Steve and all the team??

5

Jason at Maplewood took great care of us. We’d been quoted a very high number for repairs at the dealership, but Maplewood told us what needed to be fixed right away, what didn’t need to be fixed, and what could wait. Honest, clear, and reliable service

5

On time service

5

Very high level of Customer Service always makes me to come back and recommend to my friends! Thanks for doing Great Job and being honest with Customers, Maplewood Team!

5

Glad to have returned for great customer service and automotive expertise.

5

Been there about 4 times with my wife’s car, very quick with diagnostic stuff, have kept my wife’s car running tip top, will bring my truck there if issues develop. Recommended by a neighbor and a friend who don’t know each other. All good things to say.

5

Appreciate the friendly and great communication. I’ve always left feeling very satisfied with the quality of work, customer service, and prices.

5

Maplewood Auto is a fantastic. I'm not knowledgeable in car mechanics but they explain the issue, the options and the estimates for each. They are explain in easily understandable terms and are willing to answer questions. I've been with Maplewood Auto for years and will continue to take my vehicle for service here. The only thing is be sure to be proactive in scheduling because they're always booked out! A testament to the great service they provide! Thanks Maplewood!

5

My Jeep Cherokee has been quirky. It stalled if I was just a few miles overdue for an oil change. It simply would not run. I was left stranded more than once. Once I switched having my oil changes done at the dealership to getting them at Maplewood Auto I have not had trouble . . . not even once. Last week Friday I went out to my Jeep to head up to Grand Haven for a Ladies Weekend Get-Together . . . and the darn thing would not start. Nothing. Not so much as a sound indicating it wanted to turn over. Without a bit of warning once again I was stranded. When I finally was able to get it jumped every light on the dashboard was flashing and it drove right as if a governor had been activated. Steve kindly told me they would look at it (even though they were overbooked as it was) if I could get there. I did and had to leave it over the weekend. By some lucky star Steve had a cancellation and was able to look it over on Tuesday. CrAzY thing, it ended up being a dead battery. All that drama for a dead battery. Makes me wonder what Jeep engineers are thinking when they design these systems. As for me, I’m sure grateful having Steve on my team!!

5

We love the front desk staff. Always courteous and direct.

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