5 stars is not enough for this place. If I could leave 20 I would. My son's car wouldn't start last Thursday. After dropping in a new battery it still wouldn't turn over. I suspected it might be the starter. The caveat to this review is that my kids were scheduled to take this vehicle up north for a camping trip on Thursday night. After a few calls from my wife (explaining our situation) Maplewood Auto would accept looking at our vehicle on 'short notice' and would do thier best to diagnose and repair the issue..but no promises. This was understood on our end considering the circumsances. The car was dropped off at 12:30pm, by 4:30pm the vehicle was diagnosed, repaired with a new starter and returned to us. I'll be honest, this was not expected on our end. Alot had to go right...the stars had to align....for a mechanic to accept a last minute appointment and repair an issue is just unheard of these days. This is not the norm and I wouldn't expect this to happen again. The way we were treated and the attention to detail from Maplewood Auto was beyond words. I can't recommend this company enough. My son's were able to leave Thursday afternoon as planned and make thier camping trip. In the event our vehicle is in need of repair again Maplewood Auto will be our ONLY CALL. Thank you Maplewood Auto for saving my son's trip and repairing his car is such a short notice. While this is the exception and not the norm our family truely appreciates going the extra mile!
Thank you so much for the kind review, John! We are glad to hear that we were able to accommodate you and your family's needs and get your son's car repaired in a timely manner. Our team at Maplewood Auto takes pride in going above and beyond for our customers, even in unexpected situations like this. We are thrilled to have exceeded your expectations, and we appreciate your trust in us. We will always be here to help with any future repairs or maintenance. Thank you for choosing Maplewood Auto!
- Maplewood Auto Inc